Our Quality & Environmental Policy Norris is committed to meeting and exceeding the requirements of our internal and external customers, as well as all applicable regulatory requirements. Our Management & staff strive to continuously improve the effectiveness of our Management System and to fulfill our quality & environmental objectives. Objectives are established for key areas of our manufacturing and business processes, and they are continuously monitored for improvement. Moreover, we are committed not only to complying with environmental regulations and legislation, but also to preventing pollution that may result from our processes.